Insights and actionable data. Customer journey analytics require interdepartmental communication and collaboration to be effective. Insights will often impact multiple departments within a business, ...

Forbes contributors publish independent expert analyses and insights. I share tips about launching, validating and growing startups. This article is more than 4 years old. A startup cannot sustain ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. We all know that Silicon Valley is always trying to build a better mousetrap, but often, ...